Back pain: online consultation
- Quick online consultation – talk to a doctor as soon as back pain symptoms appear to prevent them from worsening.
- Identifying the cause of pain – during the online consultation, the doctor will assess your symptoms, such as muscle tension, limited mobility, or radiating pain, and suggest appropriate treatment.
- E-prescription for medication – if necessary, you will receive a prescription for painkillers, anti-inflammatory drugs, or other supportive treatments, all without leaving your home.
Online doctor consultation for PLN 79.99
Have you noticed symptoms such as persistent back pain, muscle stiffness, limited mobility, or numbness or tingling in the limbs? Consult a doctor online as soon as possible to get the help you need and prevent the condition from worsening.
Doctor consultation + e-prescription
The doctor will conduct a medical interview with you regarding your symptoms and health condition.
After the consultation, if the doctor deems it necessary, you will receive medical advice and an e-prescription.
How does it work?
Choose a date for a consultation with a specialist
Book a convenient date and time for your consultation.
Complete a medical questionnaire
Answer a few questions that will help the doctor assess your health. If you are continuing treatment, attach your previous prescription.
Wait for the doctor to contact you
At the selected date, the doctor will call you to conduct a consultation.
Collect your documentation
After the doctor's decision, you will receive a prescription and/or recommendations via text message and e-mail - without leaving your home.
How does a phone consultation with a doctor for back pain work?
– Register at the Dimedic online clinic and fill out the initial form where you describe your symptoms and – if possible – attach photos of your back (instructions in the form; this allows the doctor to assess your posture at first glance).
– Describe your health problem in detail in the form.
– After paying for the consultation, the doctor will contact you at your chosen time slot (Dimedic operates 7 days a week, including holidays; doctors are available from 7 a.m. to 10 p.m.). Doctors call patients from the number +48 426 412 041 (save it in your phone – you’ll know who’s calling).
– After the consultation, you will receive medical recommendations and – if the doctor deems it necessary – an e-prescription for medication to treat back pain.
Suffering from back pain? Consult a doctor online – even on weekends!
Sometimes a single wrong move is enough to injure your back. This can even happen during sleep, and then you wake up feeling “broken.” Sound familiar?
Usually, this involves the lower (lumbar) spine or the neck. Where does the pain come from? Often, it’s a combination of factors such as stress, fatigue, or overstraining your body. This can lead to headaches, nausea, or even high fever.
Back pain – where does it come from?
Unfortunately, back pain (ICD-10: M54.4) is a common issue that can affect anyone (from children to the elderly). It’s often caused by stress-related muscle tension or injuries sustained during physical activity – especially if you’re not regularly active.
Work conditions are also a frequent culprit. Sitting for hours at a computer without stretching or taking breaks can take a toll. One wrong move, like a sudden twist, can trigger pain and restricted movement.
What symptoms may accompany back pain?
– Increased warmth or swelling in the painful area
– High fever
– Persistent pain not relieved by rest
– Weight loss
– Headaches
– Nausea and vomiting
– Difficulty urinating or defecating
– Leg pain
– Urinary incontinence
– Numbness in the buttocks or genital area
– Limited range of motion
– Trouble concentrating
If you experience any of these, contact a doctor as soon as possible. Inflammation can spread quickly, and that's a serious risk.
What does the doctor need to know during the consultation?
– Where the pain is located
– Whether the pain radiates and to which areas
– How long the symptoms have lasted
– When and under what circumstances the pain started or worsens
– Any previous treatments
– Any injuries
– Other health conditions that could be related
What medications might a doctor prescribe for back pain?
The doctor may recommend:
– Stronger anti-inflammatory and pain relief medication (if over-the-counter options don’t help)
– Rest and recovery
– Supportive ointments or warming gels
They may also recommend:
– Warm baths
– Heat packs or warming pillows
– Plenty of rest in a spine-friendly position
– Pain relief patches (warming or cooling)
Home care and prevention:
– Change your lifestyle and stay active (e.g., swimming, walking, yoga)
– Ensure proper posture at work and during sleep
– Take regular breaks during work
– Use ergonomic furniture if possible
How much does a phone consultation cost?
Up to 99.99 PLN. Dimedic operates outside standard clinic hours – evenings, weekends, and holidays. Doctors work from 7 a.m. to 10 p.m.
Will you receive a prescription or sick leave after the consultation?
Yes, if the doctor finds it necessary. You’ll receive all documents (e-prescription, ZUS-ZLA sick note) via email. If you have an Internet Patient Account (IKP), you’ll also find them there. You’ll also receive a confirmation via SMS.