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Prescription in as little as 15 minutes

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Doctor on the same day

E-prescription Express for PLN 59.99 Family doctor from PLN 79.99

Contraception

E-prescription for PLN 59.99

How does it work?

Select a consultation option

Decide whether you want to extend your prescription or talk to your doctor (e.g. to start therapy with a new drug). In the case of psychotropic drugs or strong painkillers, it is necessary to provide data from your IKP or a certificate from your doctor.

Complete the medical questionnaire

Answer a few questions that will help the doctor assess your health. If you are continuing treatment, attach a previous prescription.

Wait for the doctor to contact you

If you have chosen a teleconsultation/videoconsultation, the doctor will call you on the selected date to conduct a consultation. If you have chosen to extend your prescription and are a new patient, the doctor will call you to confirm the data from the survey.

Receive documentation

Once your doctor has made a decision, you will receive a prescription and/or recommendations via text message and email – without leaving your home.

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GYNECOLOGIST FAMILY DOCTOR

DERMATOLOGIST OVERWEIGHT

E-PRESCRIPTION CONTRACEPTION

ALLERGY ACNE

FLU

Questions and answers

Will the doctor call me if I want to extend my prescription?

If you are a new Dimedic patient and this is your first time requesting a prescription for this medication, your doctor will call you to confirm the necessary information with you. If necessary, your doctor will take a more in-depth medical history during the conversation. Based on this information, he will decide whether the medication you are requesting is safe for you.

When will I receive my prescription?

The medical form you fill out must be positively assessed by a doctor. The e-prescription usually reaches our patients within a few minutes of completing the consultation – immediately after the doctor's positive decision.

Do I have to fill out the form every time, even if I re-order the same medicine?

Yes. In the interests of your health, we always ask you key questions about your health to assess whether you can safely take specific medications.

Can I cancel a paid medical consultation?

Yes, it is possible, but only in justified cases (only if your medical form has not reached the doctor). If you want to cancel a paid medical consultation, contact us by email (medadmin@dimedic.eu).

Is my data that I provide during a consultation at Dimedic safe?

Yes, your data is safe. Dimedic is subject to strict legal regulations and ensures the safety of patient data. We cooperate with Polish doctors. After a positive consultation, the data regarding the patient and the prescribed medicine are transferred to the government system responsible for e-prescriptions. Thanks to this, it is possible to fulfill e-prescriptions in any pharmacy. If you want us to send you the documentation of your treatment, write to us at medadmin@dimedic.eu.

How to file a complaint?

You have the right to file a complaint for a paid service that was not performed or was performed contrary to the order. The performance of a service contrary to the order does not include the case when the doctor refuses to issue you a prescription during a medical consultation (prescription advice) due to the lack of medical indications.

To file a complaint, you will need the order number. To file a complaint, write to us at: medadmin@dimedic.eu We consider each complaint within 24 hours of its submission. We will respond to the complaint in the same way that it was received.

I can't find the medication I'm taking on the Dimedic website. Does that mean my doctor won't prescribe it?

No - you can enter the name of the medicine you are applying for yourself. Our doctor will decide whether you can take the medicine based on the form you have filled out and a phone call.

I don't have a PESEL number - can I use Dimedic?

Yes. If you do not have Polish citizenship (or simply do not have a PESEL number) you can use Dimedic. However, you can only choose a consultation with a cross-border prescription. Then, instead of a PESEL number, you provide the series and number of your passport.

Do I need to have an active IKP patient account to receive a prescription at Dimedic.eu?

No, but it will make the medical consultation much easier.

NOTE! According to the latest requirements, you must provide your IKP to the doctor when requesting strong painkillers and psychotropic drugs.

What are the working hours of Dimedic doctors?

Dimedic doctors are available every day (including weekends and holidays) from 8:00 a.m. to 8:00 p.m.

Can I receive a sick leave (L4) after consulting a doctor at Dimedic?

Yes, if the doctor determines that there is a medical basis for it. The doctor will issue you all the necessary documents.

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Online doctor: book a consultation

Doctor on the same day

Contraception

How does it work?

Select and arrange

Select and arrange

Questions and answers

Download our app

Opinions of our patients

Listen to our podcast

05. Ozempic in the salons. The "secret" of celebrity weight loss or a recipe for losing health?

06. Let's talk about contraception. What does sex education change?

7. The Power of Women in Relationships – How to Take Care of Yourself and Your Relationship?

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