- Assessment of symptoms – redness, tearing, burning sensation, or eye discharge.
- Diagnosis of bacterial, viral, or allergic conjunctivitis.
- E-prescription for eye drops – antibiotics, antihistamines, or anti-inflammatory medications.
- Hygiene recommendations to prevent the spread of infection.


Online consultation with a doctor
Which consultation should you choose?
How does it work?
Select a consultation option
Decide whether you want to extend your prescription or talk to your doctor (e.g. to start therapy with a new drug). In the case of psychotropic drugs or strong painkillers, it is necessary to provide data from your IKP or a certificate from your doctor.
Fill out the medical questionnaire
Answer a few questions to help the doctor assess your condition. If you're continuing treatment, attach your previous prescription.
Wait for the doctor's call
If you have chosen a teleconsultation/videoconsultation, the doctor will call you on the selected date to conduct a consultation. If you have chosen to extend your prescription and are a new patient, the doctor will call to confirm the data from the questionnaire.
Receive your documentation
Following the doctor’s decision, you’ll receive your prescription and/or medical recommendations via SMS and email – without leaving home.
Questions and Answers