Conjunctivitis (pink eye)

Assessment of symptoms – redness, tearing, burning sensation, or eye discharge.
Diagnosis of bacterial, viral, or allergic conjunctivitis.
E-prescription for eye drops – antibiotics, antihistamines, or anti-inflammatory medications.
Hygiene recommendations to prevent the spread of infection.

Online consultation with a doctor

Noticed redness, tearing, burning eyes, or discharge? Consult a doctor online and start treatment for conjunctivitis. Zapytaj ChatGPT

Which consultation should you choose?

Choose an e-prescription if you already know which medication you need to manage your acne. The decision to issue an e-prescription is made by the doctor on a case-by-case basis.

If you need a doctor’s advice on choosing the right medication, select a dermatologist consultation.

How does it work?

Select a consultation option

Decide whether you want to extend your prescription or talk to your doctor (e.g. to start therapy with a new drug). In the case of psychotropic drugs or strong painkillers, it is necessary to provide data from your IKP or a certificate from your doctor.

Fill out the medical questionnaire

Answer a few questions to help the doctor assess your condition. If you're continuing treatment, attach your previous prescription.

Wait for the doctor's call

If you have chosen a teleconsultation/videoconsultation, the doctor will call you on the selected date to conduct a consultation. If you have chosen to extend your prescription and are a new patient, the doctor will call to confirm the data from the questionnaire.

Receive your documentation

Following the doctor’s decision, you’ll receive your prescription and/or medical recommendations via SMS and email – without leaving home.

Questions and Answers

Can I get a prescription during an online consultation?

Yes, the doctor can issue an e-prescription during the online consultation if they determine it's necessary. The e-prescription is valid at any pharmacy and can be filled quickly and easily.

Will I receive a medical leave certificate during the online consultation?

Yes, if your health condition requires it, the doctor will issue an e-sick note, which will be automatically sent to your employer and the Social Insurance Institution (ZUS).

Is an online consultation safe?

Yes, online consultations are completely safe. Your data and the consultation process are protected in accordance with current data protection regulations.

Does an online consultation replace an in-person visit?

In most cases, yes. However, if diagnostic tests or hospitalization are necessary, the doctor may refer you for an in-person visit. Online consultations save you time and give you access to professional help whenever you need it!